How to File a Complaint Against a Credit Union

This article was co-authored by Clinton M. Sandvick, JD, PhD. Clinton M. Sandvick worked as a civil litigator in California for over 7 years. He received his JD from the University of Wisconsin-Madison in 1998 and his PhD in American History from the University of Oregon in 2013.

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Credit unions are nonprofit organizations that serve their customers (i.e. members). [1] X Research source Credit unions can be either federally or state chartered, which dictates who regulates their actions. If you have a dispute with a federal or state chartered credit union, you should try to work it out with them first. If you are unsuccessful, you can bring your complaint to the National Credit Union Administration (NCUA) (if the credit union is federally chartered) or to your state regulator (if the credit union is state chartered). If all else fails, you can bring a lawsuit against the credit union for certain actions.